Shipping Policy

We  can ship to international destinations and process receipts for international sales but not with orders placed through the website. There are additional charges for these services. Please call to make such arrangements.

Shipping damages:  Benchmark insures all shipments. Our shipper is Federal Express as we have found them better at processing claims for damaged goods. If a package arrives damaged, refuse it. If that hasn’t been done for some reason, Federal Express will require an inspection of the package in order to process a claim. We will do the best we can to secure repayments and isolate our customers from any loss.  Our experiences prosecuting claims successfully with Federal Express is only 80%.  Our formal statement here is that we insure packages we ship against damage and Federal Express must cooperate in order to replace goods damaged by shipping.