We can ship to international destinations and process receipts for international sales but not with orders placed through the website. There are additional charges for these services. Please call to make such arrangements.
Benchmark insures all shipments.
Our shipper is Federal Express, chosen for efficient claims processing for damaged goods.
If a package arrives damaged, refuse it.
If refusal is not possible, Federal Express requires an inspection for claim processing.
We strive to secure repayments and shield customers from losses.
Our success rate in prosecuting claims with Federal Express is 80%.
Note : We insure shipped packages against damage, and cooperation with Federal Express is necessary for replacing goods damaged during shipping.
